Tax free Shopping


All visitors not resident in the EU are entitled to a refund of Croatian value-added tax, which is included in the price. Minimum purchase: EUR 96.10.

Global Blue’s Tax Free Shopping service saves you money when you shop in over 270,000 stores across the world, as it allows you to buy items without paying the tax on them. To claim the VAT/GST back when you bring your purchases home, just follow the simple steps below.

  • 1 Get it
    Once you’ve found that perfect item, remember to ask the shop staff for a Tax Free Form when you’re paying for it.
  • 2 Stamp it
    At the airport please allow enough time for the refund process before your flight departs.
    Before you check in for your flight, go to the Customs desk and present your completed Tax Free Form, passport, original receipts/invoices and purchases to get a stamp on your Form.
    The goods have to be sealed and unused. Don’t pack them away in your check-in luggage as you will need to show them to the Customs Officer.
  • 3 Cash it
    Go to a Refund counter displaying the Global Blue logo.
    Present your stamped and completed Tax Free Forms and original receipts/invoices to receive the refund in cash or to credit card.
    In a rush? Mail your stamped and completed Tax Free Forms to the address of the Processing Centre and receive your refund on your credit card.
    NB: The refund you receive is the VAT minus Global Blue’s handling fee.

Spend a minimum of 740,00 HRK / 96,10€, and save up to 17,9% of the purchase price.

Shoppers eligible for Tax Free Shopping

  • Having a permanent residence in a non-EU country.

VAT Rates

  • Standard rate: 25%
  • Magazines and newspapers, baby food and certain food products: 10%
  • Books, certain food products, medicines and orthopaedic aides: 5%


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