Arena Centar is a favorite shopping destination because it has the best offers in a safe and relaxed environment.

On this page you can find out everything you need about the rules and recommendations for good shopping.

HEALTH AND EMERGENCIES

HEALTH PROBLEMS

In case of deterioration of your health, contact the nearest employee of any Arena Centar’s service or employee of any store! Regardless of whether it is your problem, the people you are currently with in the Arena Center or one of the other visitors of the center. Although the COVID-19 pandemic is declining, various infectious diseases (e.g. flu) are still spreading, so consider your health before going shopping. If you have a cold or are not feeling well, we advise you to leave shopping for another occasion when you feel better.

VIOLATION OF THE LAWS OF THE REPUBLIC OF CROATIA

The police are responsible for enforcing the law and order in the Republic of Croatia, and the security guards of the Arena Centar are here to help them. Report thefts, violations of regulations and laws to the police by calling 112. When reporting, try to provide all the seemingly important details: description of the violation, exact location, description of the stolen item, serial number of the bicycle, color and contents of the wallet, etc. The power that the police have is different than the power security guards have. The installed cameras can be of help to the police, but the recordings are only given to the police for inspection in specific cases.

CORPORATE SOCIAL RESPONSIBILITY

ACCESSIBILITY FOR PEOPLE WITH DISABILITIES AND REDUCED MOBILITY

Visitors with disabilities can request a wheelchair at the Arena Centar’s info desk to move around the center or reserve them prior their visit by calling 01 666 1411. The corridors of the Arena Center are wheelchair-accessible, as are the elevators and travelators. In accordance with legal regulations, there is a button for the disabled on all rotary doors. By pressing this button, the door continues to rotate very slowly, so that a wheelchair can safely pass through it. The door next to the revolving door can only be opened in the direction of evacuation, which means from the Arena Centar to the outside. If a disabled visitor wants to enter the center through that door, another person should open the door from the inside. Parking spaces for the disabled in the garage are those closest to the entrances.

RESPONSIBILY TOGETHER

We view our CSR programs as an integral part of our business goals, where the social component is as important as the economic one. Through our programs, we try to give back to the community we are a part of, and improve the society in which we operate through social, economic and environmental projects.

PARKING

Arena Centar has 3,000 free parking spaces – in garages connected to all three entrances to the center, and in the open parking lot in front of the center. Arena Centar’s parking lot and garage are considered an unclassified road in accordance with the provisions of the Road Traffic Safety Act. Therefore, the following law applies to the traffic in the Arena Centar’s parking lot and garage:

https://www.zakon.hr/z/78/Zakon-o-sigurnosti-prometa-na-cestama

Please respect the fact that the maximum allowed parking time is 24h.

PETS

Dogs are welcome in Arena Centar, but please take care of the following:

• one owner can enter the center with only one dog

• the dog must be on a leash, regardless of size (small dogs, of course, can be carried in your arms or in a basket)

• large and dangerous dogs must be on a leash and wear a muzzle – as defined by Pravilnik about dangerous dogs Narodne novine number 19/99

• we kindly ask visitors to never leave their dogs alone in the corridors of the Arena Centar

IN-MALL TRANSPORTATION

Bicycles can be left in front of the center in designated places, but at your own risk! It is not allowed to drive or push bicycles, mopeds, scooters and/or skateboards in the Arena Centar. They can be carried in the hands.